SOCIAL
Open to opportunities

Building brands
that resonate
not just post

4.5+ years turning content into conversations and clicks into communities. I craft social media strategies that generate real leads, real engagement, and real growth.

KK
Kriti Kumari
Social Media Manager · Delhi, NCR
25%
Engagement ↑
40+
Leads / Mo
4.5+
Years Exp

Clicks into communities,
content into conversions.

A unique blend of strategic thinking and hands-on execution across digital marketing, HR, and client management.

I've managed property listings across 5+ digital platforms, generated 30–40 qualified leads per month through targeted online campaigns, and boosted social media engagement by 25%. My background in recruitment and client relations means I understand audiences deeply — what motivates them, what content resonates, and how to convert attention into action.

Currently pursuing my M.A. in Political Science from IGNOU, I hold a Digital Marketing Certification and bring a data-driven approach to every campaign. I'm passionate about building brand stories that connect and strategies that deliver measurable ROI.

📈

Growth Focused

Increased social media engagement by 25% through strategic posting and targeted campaigns.

🎯

Lead Generation

Generated 30–40 qualified leads monthly through organic and paid campaigns.

🤝

Client Relations

Maintained 100% timely follow-ups and converted leads into 10–15 closures per tenure.

25%
Engagement Boost
40+
Leads / Month
85%
FCR Rate
100%
Doc Compliance

Services I offer

Strategic social media management backed by real marketing data and a deep understanding of audience behavior.

01

Social Media Management

End-to-end management of social platforms — content calendars, regular posting, audience engagement, and community building across multiple channels.

02

Lead Generation & Marketing

Data-driven digital campaigns combining organic and paid strategies to generate qualified leads, boost brand visibility, and drive measurable conversions.

03

Content & Brand Strategy

Crafting compelling brand narratives, managing product listings, and creating content strategies that resonate with target audiences and drive engagement.

Professional journey

A diverse background spanning digital marketing, HR operations, accounts, and customer support.

Feb 2025 – Present

HR Executive

New Search Group (PNGI Forum)
  • Managed end-to-end recruitment for 8–10 open positions monthly across multiple departments
  • Screened 50+ resumes weekly, reducing hiring turnaround time by 20%
  • Coordinated 20–25 interviews per week with seamless communication
  • Maintained employee records for 100+ staff with 100% compliance
Sep 2025 – Feb 2026

Digital Marketing Executive

Jai Bajrang Properties
  • Managed property listings across 5+ digital platforms and social media
  • Generated 30–40 qualified leads per month via online campaigns
  • Increased social media engagement by approximately 25%
  • Converted leads into 10–15 successful closures during tenure
2020 – 2022

Account & Calling Executive

Jai Bajrang Netvision
  • Maintained financial records with 98% data accuracy
  • Managed 40–50 outbound calls per day for payments and retention
  • Reduced pending payment cases by 30% via structured follow-ups
  • Maintained database of 200+ active customers
2025 · 7-Day Project

Customer Support Executive

Swiggy (Contract — Voice Process)
  • Handled 60+ inbound customer calls per day
  • Resolved 85% of queries within first call resolution
  • Maintained high customer satisfaction score following SOP guidelines

What I bring to the table

A versatile skill set developed through real-world experience across marketing, recruitment, and operations.

📱

Social Media Marketing

Content creation, scheduling, platform management, organic growth, and paid promotions across Instagram, Facebook, LinkedIn and more.

🎯

Lead Generation

Designing and executing campaigns that generate qualified leads through organic outreach and digital advertising.

📊

CRM & Data Analytics

CRM handling, database management, tracking campaign performance, and translating data into actionable insights.

🗣️

Communication & Negotiation

Strong client relationship management, team coordination, and stakeholder communication skills.

👥

Recruitment & HR

End-to-end recruitment, resume screening, interview coordination, and HR documentation management.

💻

MS Excel & Tools

Data entry, spreadsheet management, record-keeping, and proficiency in essential business productivity tools.

Academic background

Pursuing

M.A. in Political Science

IGNOU University

2025

Bachelor of Arts (BAG)

IGNOU University

2022

12th (NIOS Board)

National Institute of Open Schooling

2017

10th (CBSE Board)

Central Board of Secondary Education

Let's work together

Looking for a dedicated social media manager? I'd love to hear from you.

Say hello!

Whether you need help growing your brand's online presence, running campaigns, or building a content strategy — I'm ready to bring results.

Location
Delhi, NCR – 121004